Test Center Assistant – Oshkosh Campus (Part-Time)
3 weeks ago(7/27/2018 1:50 PM)
# of Openings:
Oshkosh Riverside Campus
Oshkosh Riverside Campus - Oshkosh
Hours Per Week:
Weeks Per Year:
Monday & Wednesday 8:30 am - 11:30 am, Tuesday 12:30 pm - 3:30 pm and Thursday 8:30 am - 12:00 pm. This posiiton is for 38 weeks per year. Flexibility in schedule may be required.
Labor Grade/Zone: B2 - $14.18 per hour
Anticipated Start Date:
Internal Applicant Salary/Rate:
Based upon the applicable compensation structure
Position will be posted for a minimum of five days and will remain open until the needs of the position are met
Basic Functions & Responsibilities
This position assists in the operation of the student testing center. Due to confidentiality, FVTC/UWO students are not eligible.
Essential Job Functions/Secondary Job Functions
Administer and monitor standardized testing sessions and collect, score, record, and report results.
Proctor tests for outside organizations.
Maintain security of testing materials and environment.
Provide customer service by answering telephone, providing information, making referrals and responding to walk-in requests pertaining to the testing center services.
Inform students and staff about policies, procedures and operations of the testing center.
Orient students and instructors by demonstrating equipment and procedures in the testing center.
Troubleshoot problems with the computer testing system, and refer to the appropriate technical staff.
Collect and enter data for state and federal projects and grants.
Prepare student attendance and testing center usage reports for the Director and internal or external partners as required.
Qualifications, Training and Experience
Bachelor’s Degree is required in order to meet Pearson Vue requirements, AND
Two years of recent relevant office and customer service experience, OR
An equivalent combination of education, training, and experience.
Intermediate skills in Microsoft Word, PowerPoint and Excel. Proficiency in PeopleSoft is preferred.
Achievement of Pearson Vue certification and Pearson Vue HSED and GED test administration upon hire.
Essential Aptitudes, Skills, Knowledge and Personal Characteristics
Demonstrate ethical conduct in all aspects of the work environment.
Exceptional customer service skills and the ability to maintain an excellent working relationship with internal and external customers.
Excellent oral and written communications skills, as well as good listening skills.
Ability to identify needed action without continual direction.
Excellent organizational skills and ability to work under pressure.
Neatness in work and appearance.
Demonstrate a positive attitude, maturity, initiative and integrity with a professional image contributing to the success of the college.
Work effectively in a team environment.
Ability to work with diverse student, staff, and community populations.
Ability to maintain confidentiality and professionalism.
Accept responsibility for professional growth.
Dependable, punctual, and commitment to following through on tasks.
Flexibility in work schedule is required.
Benefits (eligibility requirements may apply)
403B and 457 Retirement Plans, Bereavement Leave, Emergency Leave, Employee Assistance Program, Long Term Disability Insurance, Paid Holidays, Paid Vacation, Short Term Disability Insurance, Sick Leave, Spousal and Child Life Insurance, Supplemental Employee Life Insurance, Term Life & AD&D Insurance, Tuition Reimbursement, Wisconsin Retirement System Pension Benefit (plan eligibility requirements apply)